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https://www.aerotech.com/global-tech-support/
By clicking Log In to GTS Portal, you will be redirected to the GTS Portal Login page as seen below.
You can then login, recover your password, or create an account.
Creating a Support Case
Log into the Global Technical Support Service Desk. This is the recommended option.
Request Type Description Technical Support Request additional product information or assistance troubleshooting a product Software Upgrades Request assistance with software license activations, software upgrades, or license extensions. Spare/Replacement Parts Request a quote for spare or replacement parts. RMA Request for Repairs Obtain a Return Material Authorization Number.
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- Email [email protected] to automatically create a case in the portal.
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This will bring up additional fields by which GTSE cases can be filtered. Use the Edit columns button to add additional fields to the case reporting.
Working with Support Cases
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